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The Pinkk Hair Collection was founded by “The Bob Slayer” Courtney Pinkk — Born from bobs, built for more. PHC will grow into a full-on beauty movement. From protective styles to premium hair and signature products, we’re here to elevate confidence, creativity, and crown care for every style and every story.
Refund Policy
At The Pinkk Hair Collection, we pride ourselves on delivering premium-quality hair and beauty products that meet the highest standards of style and craftsmanship. Each item is carefully inspected before shipping to ensure our customers receive only the best.
Because of the nature of our products and for hygiene and safety reasons, all sales are final. We do not offer refunds or exchanges once an order has been processed, shipped, or received.
Exceptions
We only replace or refund items if they are defective or damaged upon arrival.
If you receive a defective or incorrect item, please contact our customer service team within 7 days of delivery at [insert your customer service email] with:
Your order number
Photos of the product and packaging
A brief description of the issue
Our team will review your request and, if approved, provide instructions for return or replacement. Returned items must be unused, unworn, and in their original packaging.
Order Cancellations
Orders can only be canceled within 24 hours of purchase. After this period, all sales are final and will be processed for shipping.
Lost or Stolen Packages
The Pinkk Hair Collection is not responsible for lost, stolen, or undelivered packages once tracking information has been provided. Please contact your shipping carrier directly for assistance.
Customer Care
We’re committed to ensuring you love your Pinkk experience.
If you have any questions or concerns about your order, please reach out to us at: pinkkhaircollection@gmail.com